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Thursday, May 01, 2003Dr Roy Kessels, from the University of Utrecht in the Netherlands found that between half and four-fifths all all medical information delivered during an average consultation was forgotten instantly by the patient. In addition, half of the information that managed to gain a foothold in the memory of the patient was later recalled incorrectly. The problem was particularly acute in older patients, he found, or in those who were anxious about bad news. The elderly and the anxious are understandable, and there are some patients who need to have everything written down so they won't forget, but there are also a large number of people who just aren't capable of listening. You can see it in their eyes - they're thinking about the next thing to say as you explain your treatment plan, and they never let you finish a sentence. They say that doctors interrupt their patients frequently, (the implication being that we don't listen), but I'd like to see a study on how often patients interrupt their doctors. posted by Sydney on 5/01/2003 09:04:00 AM 0 comments 0 Comments: |
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