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Thursday, May 29, 2003“In the last couple of years, especially, I’ve bitched about being pushed into corner-cutting jams. Some of us were seen as slugs compared to the high-stepping Blair. But there is a line we don’t cross however strident the new institutional demands for speedy production and instant datelines from everywhere. Been there, done that. As someone who’s coming to the end of twelve years of employed physician status, I can tell you that this is a common tactic among management types. I’ve sat in countless staff meetings where doctors who see fifty patients a day are held up as examples to the rest of us sluggards who see twenty-five to thirty. And when management is asked, “Well, just how do they squeeze in so many patients?” they offer answers like, “They work smarter, not harder,” or “They work as if they’re poetry in motion.” But I’ve been around long enough now to know that the truth is they cut corners. They either refer all of their chronically ill patients to other doctors (diabetics, emphysema, etc.) or they ask only the briefest of questions and perform only perfunctory exams on them. And they don’t do much in the way of documentation. Or worse, they just refill all of their medicines by phone without seeing them. Anyone in a mangement position in any field would do well to remember that there are lines that shouldn’t be crossed. That quality should never be sacrificed to quantity and speed. posted by Sydney on 5/29/2003 09:02:00 AM 0 comments 0 Comments: |
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