Medicare Drug Cards: Complexity is their middle name: "

We are struggling with how to spend less than an hour of a counselor's time helping someone make a decision,' said Robert M. Hayes, president of the Medicare Rights Center in New York. 'It may well be that there is no reasonable process to make an informed decision given the complexity of the market.'

If the counselors can't figure it out, how are the elderly going to fare?

ADDENDUM: And watch out for scams.