medpundit |
||
|
Tuesday, February 15, 2005What you said in your article "Why It's Time to Purchase an Electronic Health Record System" [November/December 2004, page 43] is all true - until a virus comes in and attacks the Microsoft operating system Windows 2000, destroying your data. This happened in our practice, and then we found out that the backup system our computer consultant said was flawless had not been working for the past three months. Most recently, the power supply blew in our server and brought the office to a grinding halt for a week. Now we are returning to paper scheduling and outsourcing our billing. The fragility of the computer systems and their expense, particularly in a poor reimbursement area like California, make the EHR just a dream at the moment. (That's why I told my staff that downloading anything on their computers is a firing offense. Plus, I hid the Internet Explorer icon.) And this: Our practice's implementation of electronic health records (EHRs) was a miserable failure that cost us significant cash and time. We gave up after struggling for eight weeks to implement our EHR. ....Unfortunately I lost two months' production at an estimated $35,000. I spent over $10,000 in staff time troubleshooting the system and providing technical support. To top it off, the software company would not reimburse the $9,000 I had paid for training costs. Makes my little adjustment problems seem so trivial. posted by Sydney on 2/15/2005 07:46:00 PM 0 comments 0 Comments: |
|