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Thursday, March 03, 2005Just about every doctor with an established and busy practice will tell you that the phone calls are a very real problem. Some doctors no longer take telephone requests for refills because they jam the phones so much. Others have gone to automated phone attendants - those push button menus that are such a pain in the neck. It's this frustration that has even myself - an internet phobe when it comes to privacy and security issues - looking toward email communication as a means to relieve the phone stress. Last week I signed up with RelayHealth, one of the secure email companies mentioned in the article. Today, I begin promiting it to my patients. I'm not sure enough will embrace it to ease our phone burdens, but it's worth a try. posted by Sydney on 3/03/2005 08:18:00 AM 0 comments 0 Comments: |
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